A smart refrigerator can wait: Tips to Know Before Buying One

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Big tech brands like LG and Samsung have been dragged to court due to allegedly unreliable modern refrigerators.

Some reports show complainants claiming their smart refrigerators lasted less than a year, yet they cost over $2500.

Are you a homeowner considering having a refrigerator that alerts you when groceries are used up or notifies you when you forget to close the door? You might need to read and understand where the problem comes from.

I know I love technology, and I get goosebumps seeing any technological improvement that improves our society. The problem I face is the premature developments that come at a huge cost to us.

As far as I remember, refrigerators used to stay unbroken almost forever, and I believe everyone agrees with me. Simply because, according to the experts, fridges in the past were designed in the simplest form.

The major difference you notice is complexity. We don’t deny that modern smart refrigerators promise to make our lives easier due to features like voice control, grocery ordering, and even cameras that let you see items inside without opening the door.

According to the research I did on smart refrigerators, the information given about them is mixed. You can find many tech reviewers who praise these smart appliances just by mentioning their shiny features.

To get the actual information, we had to understand what consumers and senior technicians who repair refrigerators said.

Why smart refrigerators are still unreliable

Drawing from the research, which included insights from repair technicians like Ben Appliances and Junk Boulevard Home company, there is one major problem with smart fridges;

The more features, the more trouble.

The attraction of a smart fridge lies in its bells and whistles. But Ben Appliances raises a crucial point: more features often translate to more potential problems down the road.

Drawing attention back to the schematic diagrams above, it is clear that there is a lot to fix in a smart refrigerator compared to a simple conventional fridge.

Imagine a complex system with complicated parts like ice makers, water dispensers, and touchscreens. Each component adds another layer of complexity and a potential point of failure.

Simple refrigerators last for so long.

Boulevard Home, a trusted repair company in the US, reinforces this point.

They highlight that water and ice dispenser issues account for the largest number of refrigerator repairs. Think about it: a basic refrigerator cools food. That’s its primary function.

A less complex design translates to easier and cheaper repairs. Imagine troubleshooting a broken touchscreen with its associated computer compared to replacing a simple thermostat.

Inbuilt ice makers often break down.

Both our research and repair experts agree that ice makers are a common source of problems. They can malfunction, leak, or be expensive to fix.

The best advice is to consider not using built-in ice makers altogether and opting for a separate unit if needed. This approach allows you to choose a reliable, independent ice maker that doesn’t compromise the basic functionality of your refrigerator.

Consider the country of origin besides the brand.

While brand reputation plays a role, consider the country of origin. Some regions might have stricter quality control standards, potentially leading to reliable appliances. Research the manufacturer and consider checking out brands known for their focus on quality and longevity.


Many brands are improving the reliability of these smart fridges, although there is still a long way to go.

If you’re willing to buy yourself a smart fridge, here’s some guidance:

  1. Focus on essential features: Focus on the major functions, like temperature control and efficient cooling, over fancy extras.
  2. Research the brand’s reputation. Look for brands known for reliability and long-lasting appliances. Whirlpool and GE with single ice makers are mentioned by technicians as potentially good choices.

Technicians are not satisfied with most Samsung smart fridges and LG’s, even though these brands are reputable in other devices.

Samsung’s bespoke models that have done well so far

  1. RS23CB760012:
  2. RF24BB6600QL
  3. RF30BB6200QL
  4. RF29BB8600AP

Watch the full technician’s review of these models(Video)

  • Read consumer reviews with a critical eye. Don’t just consider positive reviews highlighting features. Look for comments mentioning long-term reliability and repair experiences.
  1. Consider a hybrid approach: Well, a smart refrigerator with basic connectivity features such as temperature monitoring is a good compromise. This way, you get some of the smart benefits without unnecessary complexity that won’t last and is very expensive to repair.

4 Tips for a Long-Lasting Refrigerator.

  • Give it breathing room. Ensure proper air circulation around the compressor for optimal performance; give it a minimum of 3 inches from the wall.
  • Clean the coils regularly—a simple yet often neglected task. Dust building up on condenser coils significantly reduces efficiency and leads to costly repairs.
  • Maintain a clean water filter (if applicable). Clogged water filters can reduce water flow, strain the system, and ultimately shorten the lifespan of your fridge.
  • Invest in preventative maintenance: Always have inspections done by a qualified technician to identify potential issues before you have to pay too much.

Ultimately, whether you choose a smart fridge or a more traditional model, proper care is essential for maximizing its lifespan.


While smart refrigerators offer the looks of a modern kitchen, remember that complexity often comes at the cost of reliability.

By prioritizing basic functionality, focusing on reputable brands, and practicing proper maintenance, you can choose a refrigerator that keeps your food fresh.


Hackers can easily access our home privacy through smart appliances. Learn more about how to protect yourself: Hacked Smart Home? 6 security tips for smart devices

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